Thoughtful finds for your home, your season & your everyday

Contact Us

Last updated: October 20, 2026

Ruvqen customer service

Website: ruvqen.com

For help with orders, delivery, returns or privacy, email CSlvtong@163.com. Include your order number when available. Never send your full payment-card details or password.

For a return, read our Returns & Refunds policy for the physical return address, packaging requirements and shipping costs. Contact us for approval and instructions before sending a parcel.

A few good things to know.

Where can I see delivery options?

Enter your shipping address at checkout to see available delivery options and charges. Availability varies by item and destination. The order confirmation and shipment updates provide the next steps for your order.

How do I choose the right item?

Review the product dimensions, included pieces, material, selected variant and power requirements before adding to your bag. Outdoor use must be specifically stated in the product details.

Where can I review my order?

Check the items, quantities, selected variants and total in your bag before payment. Keep your order confirmation for future reference and sign in to your account to view available order details.